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Cancellation Policy: Cancellations made made within seven [7] days of the scheduled training session may be subject to a cancellation fee or partial refund, which will be determined on a case-by-case basis. No refunds will be provided for cancellations made within 72 hours or after the scheduled training session. Reschedule Policy: a. If you need to reschedule a training session, please contact us as soon as possible to discuss the available options. b. Only one reschedule is allowed per course/training registration. After one reschedule, the student forfeits the seat and any refund/associated costs and will need to do a new registration. c. We reserve the right to make changes to the training schedule, trainer, or venue due to unforeseen circumstances. In such cases, we will notify you in advance and offer alternative arrangements or a refund if the session cannot be rescheduled. Age policy: We welcomes students in our adult classes starting at age 11, as long as they operate within the confines of the safety rules and are attentive. Parents and Guardians must be present and sign a waiver of liability for their minor children. Our Kids program is designed for children aged 5 to 11. Our program is designed to present realistic scenarios and events that your child may encounter. It focuses on safe actions when they come in contact with a gun, firearm safety rules, and more.